Crisis Management in the Workplace

A crisis can have a significant impact on the people involved and on an organization's performance, reputation, and company morale. It is important to communicate and respond effectively to minimize negative consequences. Crisis Management is the process by which an organization deals with major unpredictable events that threaten to harm the organization, its stakeholders, and/or the general public. Three elements are common to most definitions of crisis: (a) a threat to the organization, (2) the element of surprise, and (3) a short decision time.

Preparing for a crisis through the creation and commitment of an ongoing health and wellness program that includes a crisis communication plan can help minimize negative reactions and fallout. This training will help participants understand crisis dynamics, recognition and management strategies with distressed individuals and groups, and related healthy coping strategies.

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