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Supervisory Skills Training

Image of man making strategic moves in a chess game

This Supervisory Skills training series introduces important topics for new and experienced supervisors. It teaches how to effectively communicate, resolve conflicts, manage time, conduct meetings, motivate employees, and more.

Online Training!

July 15, 22, 29, & August 5
9am - Noon
$350 per person
Different topics covered at each online session.

Training Agenda

This training takes place over four sessions and all materials are included.

Day 1 - July 15

Communication- Personal Styles

Day 2 - July 22

Situational Leadership and Supervision

Day 3 - July 29

Building a High Performance Team

Day 4 - August 5

Managing Conflict

Meet your Instructor

Don Schuster was Executive Director of Listening Ear for 25 years; grown from two employees to over 350, offering numerous human service programs.

Don has a Master’s Degree in Social Work Administration from the University of Michigan. His area of interest at U of M was leadership of complex organizations. Mr. Schuster has also been a leadership consultant for over two decades working in the field of team building, supervision, conflict management, strategic planning, personal communication styles and time management.

He is an associate professor at Michigan State and an instructor with Mid Michigan College’s Technical Education Centers, specializing in leadership. He has consulted in hundreds of businesses and organizations, including non-profit organizations, manufacturing, and the service industry.


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