Mid's Help Desk provides support to students, faculty, and staff who are experiencing technical difficulties, building issues, or just have a question they do not know how to answer. If you are experiencing any problems with technology at Mid or just need a technology-related question answered contact the Help Desk.

Mid's Help Desk Saves the Day!

Hours of Operation

The Help Desk is open 8am - 9:30pm Monday through Thursday and 8am - 4:3-pm on Fridays. If for some reason you are unable to contact a Help Desk team member, leave a message and we will get back to you as quickly as possible.

Contact Information

To better serve you there are several ways to contact the Help Desk.

When submitting your ticket request

Unless your query is time-sensitive, the best way to contact us is by creating a ticket using our online form. When you create your ticket be sure to include

  • A detailed description of the problem.
  • Your full name and location.
  • A phone number if you wish to be called.
  • Any other necessary information that will help us answer your question.

If your query is time-sensitive

Give us a call at (989) 317-4630. If your call is not promptly answered, leave a message.

Technology Services

Harrison Campus

  • Room 143

Mt. Pleasant Campus

  • CLAB 318