- Professional Development
- Leading with Emotional Intelligence
- Excel
- Geometric Dimensioning & Tolerancing
- Google Search Visibility
- Leadership Essentials
- Leadership Skills
- LinkedIn Strategies
- Managing Conflict with Confidence
- Mental Health First Aid
- Youth Mental Health First Aid
- Performance Management
- Project Management
- Fundamentals of Quality Control
- QuickBooks Online
- Social Media Marketing
- Supervisory Skills
- American Sign Language
In this training, you will gain a new perspective and learn how to react to negative individuals, leaving every interaction satisfied and encouraged.
Upcoming Trainings
Training Details
- 8am - 4:30pm Tuesday, February 11
- Mt. Pleasant Campus | Morey Technical Education Center
- $325 per trainee and includes lunch
Learning Objectives
- Cultivating a positive attitude
- Managing internal and external stress
- Developing abilities to listen actively and empathize
- Understanding the challenges posed by individuals
- Developing strategies to adapt to challenging circumstances
Who should attend?
Customer service is a necessary position in the job world today and this includes internal
customers as well. Often, working side-by-side with a difficult employee can be draining and demotivating. However, there are methods you can learn through this training to help you interact better with difficult employees that will create a positive outcome for both parties.
CONTACT
Mt. Pleasant Campus Morey Technical Education Center
Last Reviewed: March 2024