Library FAQs

Have a quick question about any LLS Service? We have divided our FAQs by services!

General LLS Questions

How long are you open?

The open hours of the LLS vary depending on the service. Click here for Complete information on Hours for all Library & Learning Services

I don't know how to log into Moodle, can you help?

To log into Moodle, simple click on Portal on Mid's home page. Once there, click on Moodle. It will then ask you to log into your Moodle account.

Stop by the LLS for one-on-one assistance.

What do you mean by "Learning Services?

Learning Services refers to a group of services designed to help students achieve academic success. These services include the Math Lab, Retention Services, the Testing Center, Tutoring, Science Center and SI Services, and the Writing and Reading Center.

Where is the LLS located?

The LLS has two locations. On the Harrison Campus visit us in the Library; we have an additional center on the Mount Pleasant Campus in Room 168 and 180.


Library Services

General Library Questions

What are the library's hours?

During the Fall and Winter Semesters the Harrison and Mt. Pleasant LLS are open Monday through Thursday 8:00am to 7:00pm and Friday 8:00am to 4:30pm.

For the Spring and Summer Semester, both library locations are open Monday through Friday 8:00am - 4:30pm.

Is the library open over semester breaks?

Yes. Generally both locations are open Monday through Friday 8:00am to 4:30pm during semester breaks. Alternate hours will be posted

Is there a fax machine? Can students use it?

There is a fax machine located in the Library on the Harrison Campus. The cost for student use is $3.00 for the first page and $1.00 for each subsequent page.

Can I have something laminated?

There is a laminator located in the Library on the Harrison Campus. The cost is $0.40 per foot of lamination with a $1.00 minimum.

Is the library open for public use?

Both LLS locations are open for public use.

If I have more questions, what's the best way to get them answered?

Call the Circulation Desk for immediate questions and concerns at (989) 386-6618.

How do I leave feedback and/or suggestions?

We love to hear feedback and suggestions. There is a suggestion box located in the Library on the Harrison Campus. However feel free to contact us individually with any comment or concern.


Finding Items

How do I find books in the Charles A. Amble collection?

Click on Find Books. You can then search our collection by title, author or subject keyword. Any book that is located on campus will be marked with a red asterisk. Simply note the call number then locate the item on our shelves or ask a Library employee for assistance.

What is a call number and how do I read it?

A call number is the alpha-numeric code used to catalog, store and locate library materials. The first two lines indicate the subject and location of book in the collection. The next line indicates the last name of the author. Books are sorted alphabetically first, then numerically.

Where are books located?

In the Harrison Campus Library the books are located on the main floor of the Library. On the Mount Pleasant campus, all library books are in room 168.

How do I know if a book is housed on the Mount Pleasant Campus?

After locating a book in the virtual catalog, look in the Copy/Holding Information section at the bottom of the screen. Any materials housed in the Mount Pleasant Campus will say Mt. Pleasant under Location.


Check Out

How long can I check out an item?

Books can be checked out for four weeks at a time. Student instructional videos can be checked out for 48 hours. Laptops can be checked out for 48 hours.

Can items be renewed?

Yes, most materials can be renewed. Simply call or visit either location to have your items renewed. InterLibrary Loan materials cannot be renewed.

Are there any late fees?

You will be sent a first notice when items are delinquent. There is a five day grace period. After this period you will be charged $5.00 per item. There is no grace period for laptops. If you fail to return a laptop on time, you will l be charged $20.00 for each hour, or any portion thereof, leading to a maximum $100.00 overdue fine. Your deposit will not be refunded.

What if I lose an item?

You will be expected to pay the cost of replacement. For books the charge is $45.00 plus the $5.00 late fee. For laptops the charge is $1629.00 plus accrued late fees.

How many items can I check-out?

You can check out five (5) items at a time.


DVDs and Videos

Can Instructional DVDs and VHS tapes be checked out?

Instructional DVDs and VHS tapes are for faculty use only and cannot be checked out to students under any circumstances. Such AV material is available to be viewed on campus at either the Mount Pleasant or the Harrison location. Call (989) 386-6618 for more information.

How long can student instructional videos be checked out?

There is a collection of student instructional videos and DVDs that can be checked out by students for a 48 hour period. Call (989) 386-6618 for more information.


Laptops

Is it true laptops are available for checkout? How long can I keep it?

Yes, there are laptops available for checkout at both the Harrison and Mount Pleasant locations. They are available for 48 hour periods. The only exception is if you were to check out a laptop on Thursday or Friday; the laptop would be due the following Monday since the college is not open over weekends.

Laptops must be returned by 4:00PM. Laptops can be renewed once per checkout. There is a 24-hour waiting period between laptop rentals

A refundable $10.00 deposit? Sounds too good to be true!

A $10.00 deposit is required to check out a laptop. However, if you fail to return the laptop on time you will be charged a $20.00 late fee for each hour, or any portion thereof, leading to a maximum $100.00 fine. If you fail to return the laptop in the condition it was lent to you, or if you do not return the laptop at all you will be charged a replacement fee of $1629.00 plus any accrued late fees.

Is there a smoking policy?

Smoking is prohibited while using any library laptop. If the laptop is returned with smoke damage or burns your deposit will not be refunded and you may be charged the cost of replacement.

Are laptops available at the Doan Center?

There are no laptops available for check out at the Doan Center; however, there are some available in the LLS on that campus (room 168).


InterLibrary Loans

What if I want a book not available at Mid?

There are thousands of books and other items available to you through InterLibrary Loan. Click here for more information.

It says I need a barcode? What's that?

Your library barcode is the 14-digit number found at the bottom of your Student ID.

How long is the check out period for InterLibrary Loan items?

The checkout period for InterLibrary Loan items is dependent on the owning library. The Charles A. Amble Library has no control over when an InterLibrary Loan item is due. You will be informed of the due date when you pick your item(s) up.

Can I renew InterLibrary Loan items?

InterLibrary Loan items cannot be renewed.

Are there any late fees?

You will be sent a first notice when items are delinquent. There is a five day grace period. After this period you will be charged $5.00 per item in addition to the lending library's late fee.

How long does it take an item to arrive?

Depending on the time of your request, the item will arrive within five to seven days. Remember to notify a LLS member if you wish to pick up your item at the Mount Pleasant Reference Desk.

I requested my item two weeks ago and it hasn't arrived, what's up?

Occasionally it will take longer than expected for an item arrives. This generally occurs with high demand items. You can check the status of your account by logging into either ValCat or MelCat. Feel free to contact the Circulation Desk with any questions (989) 386-6618.

What if I want a book shipped to the Mount Pleasant Campus?

All InterLibrary Loan items are shipped to the Harrison Campus. Simply contact a Library team member if you would like to pick up your InterLibrary Loan items at the Mount Pleasant campus.

How many items can I request?

You can request any number of items, but you can only check out five items at a time.


Student ID Cards

I need a Student ID, how do I get one?

You can stop by either location, the Charles A. Amble Library on the Harrison Campus or the LLS on the Mount Pleasant Campus, to request a Student ID.

You are required to provide proof of registration of classes and a photo ID in order to receive a Student ID from Mid.

I need an ID for my nursing class, how do I get one?

Simply stop by either location and request a Nursing ID. Please be aware which specific ID type you will need.

I lost my ID; can I get a new one?

Yes you can get a new one. There will be a $5.00 charge for replacement IDs.

Do I need a Student ID and a Library Card?

Your Student ID card is your Library Card.

Why do I even need a Student ID?

Having a Student ID helps with printing, it is a necessity for checking out materials and InterLibrary Loans, and you will need it for academic research involving our electronic databases. You need a valid Student ID to return any books purchased at the book store or to gain access to the Student Center.


Research

Is there help available for research?

Yes. Please contact Corey Goethe at (989) 386-6622 Ext. 288.


Academic Articles

How do I find academic articles?

Log on to our online Electronic Databases to gain access to thousands of academic articles. Simply chose On Campus or Off Campus, depending on your location, to begin searching.

Call (989) 386-6618 or (989) 773-6622 ext 240 for more information.

What are the differences between the databases? Is one better than the others?

Each database is equal in merit to the others. All of the databases contain thousands of academic articles for you to use. All of the databases work essentially the same way, through an internal search engine - simply fill out the blank field with a keyword and search. The main differences between them are how to navigate through the articles and the color schemes. We have seven separate databases simply because we wanted to provide as much valuable information as possible to our students.

For specific information, contact the Library at (989) 386-6618.

It says I need a barcode, what's that?

Your library barcode is the 14-digit number found at the bottom of your Student ID.

Can I print/email/save articles?

Yes. Simply click on appropriate icon and you will be able to print/email or save your articles.

I'm off-campus and can't access the databases.

You will need to enter the barcode number on your Student ID o gain access to the databases while off campus. Click here for more information on your Student ID. If you have a barcode, but still cannot access the databases, call (989) 386-6618 for further assistance.

I'm a Distance Ed student and live three states away, how do I get a barcode to access the databases?

Call the Circulation Desk, and they will provide you with a Distance Ed barcode to use.


Testing Center FAQs

Do I need to make an appointment?

It is highly advised that a student makes an appointment to take any test at the LLS Testing Center. Click here for more information.

What do I need to bring in for a test?

To take a test at the LLS you need to bring picture identification and know your instructor's name.

Also note that some tests have fees. Click here for more information.

What if I don't remember my instructor's name?

It is the student's responsibility to know their instructor's name. LLS staff will not look up an instructor's name on behalf of a student.

Do I need my student ID to take tests?

Yes, a student ID is required to take tests.

What test-outs do you offer?

The LLS provides several test-out options. Click here for More information.

Please note there are fees for testing out of a class.

How much does it cost to take the ACCUPLACER test?

There is no charge for the ACCUPLACER. There is, however, a $5.00 fee for retakes.

How long does the placement test take?

The minimum time for the placement test is 45 minutes; please allow up to an hour and a half for this test.

Where are the Testing Centers located?

The Testing Centers are located at the two LLS locations: Room 219 on the Harrison Campus and Room 154 on the Mount Pleasant Campus.

What are the Testing Centers hours?

The Testing Center is open during LLS business hours.

Click here for a full listing of LLS hours.


Tutoring FAQs

How do I get a tutor?

Stop into the LLS to fill out a Tutor Request Form.

Does it cost anything?

All tutoring services are free of charge.

Do I need an appointment to see a tutor?

For an individual tutor, yes you should schedule an appointment. However there is walk-in assistance available for English, Math as well as some CIS and Science classes.

What subjects or classes are available for tutoring assistance?

The LLS provides tutoring for all classes available at Mid, pending tutor availability.


Math Lab FAQs

I am struggling with math, can you help?

Yes! The Math Lab offers free drop-in assistance and tutoring, as well as slower paced, one-on-one courses for Math 104!

Click here for more information.

What classes can I get Math help for?

The Math Lab provides assistance for any math class ranging between Basic Math and Calculus.

Do I need an appointment for Math help?

Math assistance can be provided on a drop-in basis - no appointment is necessary.

Do I have to pay for Math help?

No, all Math Lab services are free, except for the Math ABC courses.

What is the deal with the Math ABC sequence?

The Math Lab offers courses designed to allow you, the student, to learn at a slower, more personal pace. These classes are completed on a one-on-one basis with in the LLS. There are ABC courses available for and for MAT 104 Basic Algebra.

How do I sign up for one of those classes?

Contact an Academic Advisor if you are interested in registering for any of these courses.

Where are you guys located?

Math Labs are located on either campus: In the Library (LLS) on the Harrison Campus or in CLAB-Room 180 on the Mt. Pleasant Campus.


Writing and Reading Center

I need help with my paper, where can I get it?

The staff at the WRCs is happy to help you with any questions you may have with papers for any class. Stop in and see us in the Library of the Harrison Campus or in Room 168 on the Mount Pleasant Campus.

Where is the WRC?

The WRCs are located on both the Mount Pleasant and Harrison Campus. Stop and see us in the Library of the Harrison Campus or in Room 168 on the Mount Pleasant Campus.

What are your hours?

The WRCs are open Monday through Thursday, though hours vary by day.

Click here for more information.

I have to revise my ENG 111 portfolio, can you help me?

We have many qualified consultants on staff to help you specifically with your ENG 110 and ENG 111 portfolios.

Is it true you give students free pizza for coming in?

Yes! A few times during the semester the WRC holds "Pizza and..." sessions where you bring in your papers and we bring the pizza. The idea is to provide a comfortable, stress-free environment so we can exchange ideas and suggestions about problematizing and your portfolio papers.

I have a question about a paper for a class that's not English, can I still come see you?

We are happy to help with any paper you have, no matter what class it is for.

I have a hard time with reading, can you help?

Yeah, we love to help! Our consultants are here to discuss any reading or writing concerns you may have, in person or online.

English is not my first language, and I sometimes struggle. Is there anyone who can help me?

We do have a couple trained consultants available to meet with you for ESL concerns. Contact us for their availability.

Does it cost anything to visit the WRC?

All WRC services are free of charge!


Supplemental Instruction (SI)

FAQs for Students:

What is SI?

Supplemental Instruction (SI), is a program where peer tutors called SI Leaders host study sessions for students in designated “historically difficult” classes.

SI Leaders are students who have previously taken the course and done well. The SI Leader attends class, lab, and also hosts group study sessions for students.

At each study session, the SI leader will support students in learning course concepts. SI leaders will help students make good use of their time and share the strategies s/he used to be successful in the course. The SI Leaders work collaboratively with students to discuss readings, compare notes, share study skills and prepare for exams. The sessions focus on how to learn the material along with what to learn.

What's in it for me?

Students who attend SI sessions earn better grades and are less likely to “drop” the course than students who do not attend sessions. SI sessions also help students develop study skills/strategies that will help them in other courses as well.

How do I know if SI is offered for my course?

SI Leaders are assigned to many introductory level science classes at Mid. Once the semester begins, check the SI Schedule. Schedules are posted online and outside science labs and classrooms. Additionally, during the first week of classes the SI Leader will make a short presentation to the class about SI. Regular announcements and/or postings will be made in class to remind students about sessions as well.

What if I need help but the SI session(s) don’t fit into my schedule?

Other options for help are:

  1. Attend another SI session for a different section of your course: Contact rlinn@midmich.edu for assistance selecting a section.
  2. Meet with your professor during office hours, or by appointment
  3. Request an individual tutor by contacting:
    Julie Lobdell (Mount Pleasant campus: room 116) (989) 773-6622 ext 287
    Becky Knickmeier (Harrison campus: room 219) (989) 386-6638

How often are SI sessions held?

Generally once or twice per week (per class).

Who attends SI?

SI is open to all students enrolled in a specific course. Students from all ability levels attend SI. There is one thing all SI participants have in common—the desire to be a better learner. You can attend as many or as few sessions as you please.

What does it cost?

SI sessions are free.


FAQs about SI: Faculty and Staff

What is Supplemental Instruction?

Supplemental Instruction (SI) is an academic support model that uses peer-assisted study sessions to improve student retention and success within targeted historically difficult courses. The SI program provides peer support by having students who succeeded in traditionally difficult academic courses help other students complete these courses. SI is a non-remedial approach that provides regular review sessions outside of class in which students work collaboratively by discussing readings, comparing notes, working together to predict test items, and sharing ideas for improving class material. Out-of-class review sessions are led by “SI leaders,” students who took the class already and did well. SI Leaders help students succeed and dramatically improve student retention.

What exactly does an SI Leader do during class and lab?

  • Provide a second set of hands in the lab, assisting students alongside the professor and answering questions
  • Help enforce lab safety and lecture expectations
  • Take notes during lecture (to be used in study sessions)
  • Assist during class as needed

What does an SI Leader do during study sessions?

  • Review course material with students
  • Create study guides and practice sheets for students to use
  • Teach specific study skills (note-taking strategies, reading a textbook, ways to study vocabulary etc.)
  • Answer questions and clarify areas of confusion

When do SI sessions start?

As soon as possible—the first week of classes is preferable! The professor and SI will let the students know the time/locations of the sessions as soon as possible. Rhonda Linn, SI Coordinator will post and distribute flyers about the sessions early in the semester as well.

How often do SI sessions take place?

SI sessions usually take place once or twice a week.

Where can I get more information?

http://www.umkc.edu/asm/si/index.shtml The international Center for Supplemental Instruction website provides an overview of the program, its underlying theories, and longitudinal statistical data about the program.

Do we do staff referrals for SI leaders?

We value staff referrals of students who would make strong SI Leaders. We are always looking for reliable, exceptional students with great interpersonal skills to be SIs. We currently have SI Leaders for many introductory level science classes. Please click here for the LLS Reference Check for Students.


 
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