Medical Office Procedures

Administrative Assistant Professional (AAP)
Course Designator
Academic Dean
Dean of Workforce & Career Education
Last Offered
Official Course Description

This is a course that introduces and teaches medical assisting administrative tasks; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing patients' charts and bills. Medical practice management and finances are also addressed. Multi-day simulations provide real-world experience with physician dictation. Topics include dress and grooming for business, human relations, telephone etiquette, dictation techniques, job search strategies, effective research and oral presentation techniques, interview preparation, self-analysis and self-improvement interviews. AAP.140 (course or competency exam) recommended.

Upcoming Offerings

Below is a list of the planned AAP.255 course section for this semester and near future. The seat availability shown below is not updated in real time and may be out of date. Please keep in mind that course sections may be cancelled, changed, or otherwise altered before the course section start date.

2021 Winter (January-May)1 course section

Section NameSynonymLocationMeeting InfoInstructorSeats AvailableAcademic CreditsBilling CreditsAdditional Info
Section Name
Internet Offering
Meeting Info
March 15 May 7
Online Course
Janice Noteboom
Seats Available
13 of 20
Academic Credits
Billing Credits
Additional Info
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