Communication & Business Skill Topics

Personal Effectiveness

• Conquering Stress and Anxiety through Mind/Body Awareness
• Critical Thinking and Creative Problem-Solving
• Personal Effectiveness through Emotional Intelligence
• Practical Time and Workload Management
• Continuous Improvement for Superior Results
• The Art and Science of Evaluating Programs
• Integrated Business Planning
• Managing Your Career for Short and Long Term
• Using Social Media
• The Time and Stress Management Workshop
• The Creative Problem-Solving and Decision-Making
• Managing Projects On-Time, On-Budget
• Creative Techniques for the Classroom
• The Conflict Management Workshop
• Corporate Social Responsibility: Influencing Positive Change in You

Professional & Personal Development

• Facilitation Skills for IT Professionals - JAD and Business Requirements
• Gathering and Validation W
• Influencing Others - Managing Expectations and Outcomes for IT Professionals
• Internal Consulting Skills for Information Technology Professionals

Interpersonal & Communication Skills

• Improving IT Service Response to Business Demands
• Active Listening Skills
• Assertiveness and Conflict Resolution
• Dealing with Difficult People
• Generations in the Workplace
• Powerful Negotiation Skills
• Using Positive Influencing Skills in the Workplace
• Telephone Skills for Superior Customer Satisfaction
• Managing the Human Dynamics of Change & Transition
• Managing Skills for Non-Managers
• Critical Thinking and Creative Problem-Solving
• Conducting an HR Audit
• Thriving on Change
• Thriving in a Time of Change: Tools for Working in a Changing Organization
• People Skills for Project Managers
• Influencing Others to Achieve Results
• Advanced Facilitation Skills for Trainers
• Presenting for Success
• Managing Change without Pain
• Five Star Customer Service Excellence
• Effective Communication and Feedback Skills
• Negotiation Skills for IT Professionals
• Presentation Skills for IT Professionals
• ESL: Accent Improvement Training

Supervisory & Management Skills

• Building High-Performing Teams
• Coaching for a High Performance Team
• Delegation Skills for the Workplace
• Making the Transition from Co-Worker to Team Leader
• Managing for Superior Results I: The Fundamentals of Supervision
• Effective Team Facilitation
• Managing Individual Performance
• Integrated Risk Management
• Managing Change
• Managing by Metrics
• Strategically Managing the Training Function
• Performance Management
• Masterful Leadership and Motivation
• Designing Performance-Based Instruction
• Designing and Delivering High-Impact Training
• Delivering Training with Impact
• Identifying Training Needs
• Coaching for Performance
• Technical Leadership: Business, Strategic, and Operational Value
• Recruitment and Interviewing Techniques for Managers
• Coaching Skills for the IT Professionals
• Leadership for IT Professionals

Six Sigma & Lean

• Six Sigma White Belt
• Lean Six Sigma Yellow Belt
• Lean Six Sigma Green Belt
• Lean Six Sigma Black Belt
• Lean Bronze Test Prep and Lean Foundations Training

Service Oriented Architecture (SOA)

• Introduction to SOA and Web Services
• Understanding SOA: A Technical Overview
• SOA Overview for Non-Technical Managers
• SOA Architecture and Design Principles
• Service-Oriented Modeling & Architecture (SOMA)
• Service-Oriented Architecture -SOA Analysis

User Interface/User Experience UI/UX

• UI/UX Interaction Design Intensive
• UI/ UX Mobile Design Foundational-fast track
• UX Webinars: Special Topics in UX
• UI/UX Foundational- Fast Track
• Design Thinking for Mobile Innovation
• User Research- Desktop (Social/Web/Web App)
• Usability Testing- desktop (social/web/web app)
• Mobile User Research
• Mobile Usability Testing
• Applied Project- UX A-Z with real deliverable

Technical & Business Writing

• Writing Technical Information Effectively
• Business Writing for Impact and Influence
• Advanced Workshop for Technical Writers
• Advanced Business Writing
• Documenting Business and Technical Requirements
• Practical English Grammar Skills
• Writing Strategies for the Web
• Proofreading and Editing
• User Guides that Get Used
• Proposal and Report Writing
• Proposals with the Competitive Edge
• Writing Effective Briefing Notes
• Conducting a Successful User Needs Analysis
• Writing Technical Descriptions, Requirements & Procedures
• Writing for the Web and Mobile Devices
• Business Writing for Managers

Social Media for Business

• Social Networking Strategies & Tactics for Business Success
• Google Search Strategies & Tactics for Business Success
• LinkedIn Strategies & Tactics for Business Success
• Twitter Strategies & Tactics for Business Success
• Facebook Strategies & Tactics for Business Success

Business Analysis, Design & Agility

• Business Analysis
• Business Analysis Essentials
• Business Analysis for IT Professionals
• Business Analysis and Requirements Gathering
• High Quality Business Requirements
• Consulting Skills for the Business Analyst
• Project Management Skills for the Business Analyst
• Modeling Techniques for the Business Analyst
• Preparation for the CBAP Certification Exam
• Preparation for the CCBA Certification Exam
• Writing Effective Requirements
• Writing Effective Business Cases
• PBA04 - PMI Professional in Business Analysis (PMI-PBA) Exam Preparation Course
• BA26 Requirements Eliciting

Design Requirements

• Introduction to UML
• Object Oriented Analysis & Design with UML
• Domain Analysis and Design using UML
• UML, OO, Java and RUP Fundamentals
• Gathering and Documenting Requirements with Use Cases
• RUP Overview
• Use Case Workshop

Data Modeling

• Introduction to Master Data Management Design
• Data Domains Master Data Management
• Agile DataBase Design Techniques
• Introduction to Data Modeling and Design Using Embarcadero ER/Studio
• Collaborative Data Modeling Using ER/Studio and Repository
• Foundations of Data Modeling and Design using ERwin R9.x
• Collaborative Data Modeling Using ERwin R9.x
• Introduction to Data Modeling

Agile Development

• Implementing an Agile Project
• Agile for Business Analysts
• Planning and Managing Agile Projects
• Managing SW Projects Using Scrum
• Managing the Agile Product Development Life Cycle
• Certified Scrum Master (CSM)
• Certified Scrum Product Owner (CSPO)
• Certified Scrum Developer (CSD)
• Professional Scrum Foundations (PSF)
• Professional Scrum Master (PSM)
• Professional Scrum Product Owner (PSPO)
• Leading SAFe (SA)
• SAFe Program Consultant (SPC) Training & Certification Course
• SAFe Product Owner (SPMPO)
• Professional Scrum Developer (PSD)