Communication & Business Skill Topics

Mid offers training in several areas, including the examples listed below. If you don't see the training you need in this list, contact us and we can locate a qualified instructor to provide the training for your team.

Personal Effectiveness
  • Conquering Stress and Anxiety through Mind/Body Awareness
  • Critical Thinking and Creative Problem-Solving
  • Personal Effectiveness through Emotional Intelligence
  • Practical Time and Workload Management
  • Continuous Improvement for Superior Results
  • The Art and Science of Evaluating Programs
  • Integrated Business Planning
  • Managing Your Career for Short and Long Term
  • Using Social Media
  • The Time and Stress Management Workshop
  • The Creative Problem-Solving and Decision-Making
  • Managing Projects On-Time, On-Budget
  • Creative Techniques for the Classroom
  • The Conflict Management Workshop
  • Corporate Social Responsibility: Influencing Positive Change in You
Professional & Personal Development
  • Facilitation Skills for IT Professionals - JAD and Business Requirements
  • Gathering and Validation W
  • Influencing Others - Managing Expectations and Outcomes for IT Professionals
  • Internal Consulting Skills for Information Technology Professionals
Interpersonal & Communication Skills
  • Improving IT Service Response to Business Demands
  • Active Listening Skills
  • Assertiveness and Conflict Resolution
  • Dealing with Difficult People
  • Generations in the Workplace
  • Powerful Negotiation Skills
  • Using Positive Influencing Skills in the Workplace
  • Telephone Skills for Superior Customer Satisfaction
  • Managing the Human Dynamics of Change & Transition
  • Managing Skills for Non-Managers
  • Critical Thinking and Creative Problem-Solving
  • Conducting an HR Audit
  • Thriving on Change
  • Thriving in a Time of Change: Tools for Working in a Changing Organization
  • People Skills for Project Managers
  • Influencing Others to Achieve Results
  • Advanced Facilitation Skills for Trainers
  • Presenting for Success
  • Managing Change without Pain
  • Five Star Customer Service Excellence
  • Effective Communication and Feedback Skills
  • Negotiation Skills for IT Professionals
  • Presentation Skills for IT Professionals
  • ESL: Accent Improvement Training
Supervisory & Management Skills
  • Building High-Performing Teams
  • Coaching for a High Performance Team
  • Delegation Skills for the Workplace
  • Making the Transition from Co-Worker to Team Leader
  • Managing for Superior Results I: The Fundamentals of Supervision
  • Effective Team Facilitation
  • Managing Individual Performance
  • Integrated Risk Management
  • Managing Change
  • Managing by Metrics
  • Strategically Managing the Training Function
  • Performance Management
  • Masterful Leadership and Motivation
  • Designing Performance-Based Instruction
  • Designing and Delivering High-Impact Training
  • Delivering Training with Impact
  • Identifying Training Needs
  • Coaching for Performance
  • Technical Leadership: Business, Strategic, and Operational Value
  • Recruitment and Interviewing Techniques for Managers
  • Coaching Skills for the IT Professionals
  • Leadership for IT Professionals
Six Sigma & Lean
  • Six Sigma White Belt
  • Lean Six Sigma Yellow Belt
  • Lean Six Sigma Green Belt
  • Lean Six Sigma Black Belt
  • Lean Bronze Test Prep and Lean Foundations Training
Service Oriented Architecture (SOA)
  • Introduction to SOA and Web Services
  • Understanding SOA: A Technical Overview
  • SOA Overview for Non-Technical Managers
  • SOA Architecture and Design Principles
  • Service-Oriented Modeling & Architecture (SOMA)
  • Service-Oriented Architecture -SOA Analysis
User Interface/User Experience UI/UX
  • UI/UX Interaction Design Intensive
  • UI/ UX Mobile Design Foundational-fast track
  • UX Webinars: Special Topics in UX
  • UI/UX Foundational- Fast Track
  • Design Thinking for Mobile Innovation
  • User Research- Desktop (Social/Web/Web App)
  • Usability Testing- desktop (social/web/web app)
  • Mobile User Research
  • Mobile Usability Testing
  • Applied Project- UX A-Z with real deliverable

Contact Us!

Tim Booms,

Mid's Workforce and Economic Solutions Developer, is ready to help you create a program that exceeds your expectations.

(989) 386-6624

Technical & Business Writing
  • Writing Technical Information Effectively
  • Business Writing for Impact and Influence
  • Advanced Workshop for Technical Writers
  • Advanced Business Writing
  • Documenting Business and Technical Requirements
  • Practical English Grammar Skills
  • Writing Strategies for the Web
  • Proofreading and Editing
  • User Guides that Get Used
  • Proposal and Report Writing
  • Proposals with the Competitive Edge
  • Writing Effective Briefing Notes
  • Conducting a Successful User Needs Analysis
  • Writing Technical Descriptions, Requirements & Procedures
  • Writing for the Web and Mobile Devices
  • Business Writing for Managers
Social Media for Business
  • Social Networking Strategies & Tactics for Business Success
  • Google Search Strategies & Tactics for Business Success
  • LinkedIn Strategies & Tactics for Business Success
  • Twitter Strategies & Tactics for Business Success
  • Facebook Strategies & Tactics for Business Success
Business Analysis, Design & Agility
  • Business Analysis
  • Business Analysis Essentials
  • Business Analysis for IT Professionals
  • Business Analysis and Requirements Gathering
  • High Quality Business Requirements
  • Consulting Skills for the Business Analyst
  • Project Management Skills for the Business Analyst
  • Modeling Techniques for the Business Analyst
  • Preparation for the CBAP Certification Exam
  • Preparation for the CCBA Certification Exam
  • Writing Effective Requirements
  • Writing Effective Business Cases
  • PBA04 - PMI Professional in Business Analysis (PMI-PBA) Exam Preparation Course
  • BA26 Requirements Eliciting
Design Requirements
  • Introduction to UML
  • Object Oriented Analysis & Design with UML
  • Domain Analysis and Design using UML
  • UML, OO, Java and RUP Fundamentals
  • Gathering and Documenting Requirements with Use Cases
  • RUP Overview
  • Use Case Workshop
Data Modeling
  • Introduction to Master Data Management Design
  • Data Domains Master Data Management
  • Agile DataBase Design Techniques
  • Introduction to Data Modeling and Design Using Embarcadero ER/Studio
  • Collaborative Data Modeling Using ER/Studio and Repository
  • Foundations of Data Modeling and Design using ERwin R9.x
  • Collaborative Data Modeling Using ERwin R9.x
  • Introduction to Data Modeling
Agile Development
  • Implementing an Agile Project
  • Agile for Business Analysts
  • Planning and Managing Agile Projects
  • Managing SW Projects Using Scrum
  • Managing the Agile Product Development Life Cycle
  • Certified Scrum Master (CSM)
  • Certified Scrum Product Owner (CSPO)
  • Certified Scrum Developer (CSD)
  • Professional Scrum Foundations (PSF)
  • Professional Scrum Master (PSM)
  • Professional Scrum Product Owner (PSPO)
  • Leading SAFe (SA)
  • SAFe Program Consultant (SPC) Training & Certification Course
  • SAFe Product Owner (SPMPO)
  • Professional Scrum Developer (PSD)
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